RealtimeAppointment Terms of Use

Effective Date: October 2025  |  Last Updated: October 26, 2025

Welcome to RealtimeAppointment.com (“RealtimeAppointment,” “we,” “our,” or “us”). These Terms of Use (“Terms”) govern your access to and use of our website and scheduling services (“Services”). By using the Services, you agree to these Terms and to our Privacy Policy.

1. Scope of Application

These Terms apply to all users of RealtimeAppointment’s software, operated from 12950 Dairy Ashford Rd, Sugar Land, TX 77478, USA. Customers may be consumers (personal use) or businesses/professionals (commercial use). Conflicting customer terms will not apply unless accepted by RealtimeAppointment in writing.

2. Subject Matter and Services

RealtimeAppointment provides a web-based appointment booking platform to manage scheduling, reminders, and client communications. We may update, enhance, or modify features, discontinue free modules, or introduce new paid functions while considering customers’ legitimate interests. Details are described in the current plan documentation and Service Level Agreement (“SLA”).

3. Registration and Contract Formation

To use the Services, you must create an account with accurate information. For paid plans, billing details are required before activation. When you submit an online order, you make a binding offer. We accept the offer by activating your account or making the product available. We may decline registrations or orders at our discretion.

4. User Responsibilities

• Keep login credentials secure and restrict access to authorized users only.
• Notify us promptly of any suspected unauthorized access.
• Ensure your booking pages and communications comply with applicable laws.

Prohibited content: sexually explicit material; content promoting violence, discrimination, or illegal activity; unlawful, defamatory, or infringing material. We may suspend or terminate accounts violating these obligations.

5. Data Compliance and Security

Customers are responsible for the legality, accuracy, and retention of their data. Do not upload sensitive data unless permitted by law and consistent with our Privacy Policy. Where applicable, Realtime Appointment supports HIPAA-aligned practices and will execute Business Associate Agreements with healthcare customers upon request.

6. Term and Termination

Contracts continue unless otherwise agreed. Subscriptions with a minimum term may be canceled effectively at the end of the term and renew automatically unless canceled. Free plans may be canceled at any time. Either party may terminate immediately for cause. Termination notices must be in writing (email acceptable).

7. Fees and Billing

Prices, billing cycles, and payment terms are set out in your plan. Amounts are in U.S. dollars and include applicable taxes. We are not responsible for chargebacks, failed transactions, or cancellations beyond platform scope.

8. Consumer Withdrawal Right

Consumers may withdraw from paid subscriptions as permitted by applicable law. Instructions and forms are available upon request.

9. Intellectual Property and License

We grant a limited, non-exclusive, non-transferable, non-sublicensable license to use the Services during the contract term. You retain ownership of your content but grant us a limited license to host and display it for the term. You represent you have rights to all content you upload and that it does not infringe third-party rights.

10. Warranties

We warrant the Services will substantially perform as described. We will remedy material defects within a reasonable time. We are not liable for issues caused by improper use, unauthorized modifications, or incompatibility with third-party systems. We are not obligated to develop or maintain compatibility with third-party APIs.

11. Liability

We are liable only (i) for intent or gross negligence; (ii) for injury to life, body, or health; and (iii) for breach of essential duties (limited to foreseeable damages). Our total liability is capped at fees paid during the current subscription period. We are not liable for indirect or consequential damages, data loss, or lost profits, except were prohibited by law.

12. Confidentiality and Data Protection

Both parties must keep non-public information confidential and use it only to perform the agreement. Each party must comply with applicable privacy laws. See our Privacy Policy for details.

13. Marketing Communications

By registering, you may receive emails about similar products or updates. You can opt out at any time at no additional cost by following the unsubscribe link or emailing privacy@realtimeappointment.com.

14. Governing Law and Disputes

These Terms are governed by the laws of the United States and the State of Texas. Consumers may use alternative dispute resolution mechanisms available under applicable law. RealtimeAppointment is not obliged to participate in voluntary arbitration.

15. Final Provisions

Unless you object to writing, we may reference your name and logo in our marketing materials. If any provision is invalid, the remainder remains in effect. These Terms constitute entire agreement regarding your use of the Services.

Contact:
RealtimeAppointment, 12950 Dairy Ashford Rd, Sugar Land, TX 77478, USA
Email: privacy@realtimeappointment.com
Website: www.realtimeappointment.com