RealtimeAppointment’s Reputation Management System

Your reputation is your most valuable asset. With RealtimeAppointment’s Reputation Management System, you can automatically collect, monitor, and respond to customer reviews in real time. Our platform connects directly to Google My Business and Facebook Reviews, turning every appointment into an opportunity to earn 5-star feedback. From healthcare practices to home service professionals, businesses across industries use RealtimeAppointment to build trust, enhance visibility, and strengthen relationships — one satisfied customer at a time

Reputation Management — Key Features

Automated Review Requests

Turn satisfied customers into brand advocates — automatically.
Once an appointment is completed, RealtimeAppointment sends a friendly text or email asking for quick feedback. Clients can instantly review you on Google or Facebook with one click, helping your business grow its online reputation effortlessly.

Real-Time Feedback Dashboard

Stay informed with a live overview of all your reviews and ratings.
See new comments as they come in, monitor satisfaction trends, and track your average rating over time. RealtimeAppointment’s dashboard gives you full visibility — across every location, service, and team.

Private Feedback Channel

Address issues before they go public.
Customers can share private feedback directly with you, giving your team a chance to resolve concerns and protect your reputation. Turning negative moments into opportunities has never been easier.

SEO & Visibility Boost

Every 5-star review improves your visibility on Google.
RealtimeAppointment helps you collect more authentic, high-quality reviews that strengthen your local SEO, attract new clients, and position your business as a trusted industry leader.

Integrated with Your Workflow

No need for extra logins or manual steps.
RealtimeAppointment connects directly with your booking and notification system — automatically linking completed appointments to review invitations and follow-ups.